ROCKBROS BIKE BAG GET IT FOR FREE!

Whether you're hitting the trails or enjoying a leisurely road trip, a reliable bike bag is essential. With ample space to hold your wallet, bike tools, and especially your phone, our unique bike bag features a transparent cover and waterproof design to keep your navigation functional even in the rain. Plus, with a dedicated headphone slot, you can enjoy music while you ride. For a limited time, purchase any model of our RAEV Bike and receive this bike bag for free. Hurry, as supplies are limited and it's first come, first served. Add it to your cart now!

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2 Year Warranty

As an authorized dealer of Raev and Hypergogo, we offer an official two-year warranty on all products from these brands purchased on Coucou.

Free Shipping

Wait less, ride more. Enjoy fast, free shipping on all ebike orders.

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7 Days Return

Changed your mind? Send it back to us.

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FAQS

Return & Refund policy

How long does it take for orders to be shipped?

How do I obtain warranty for bicycles purchased from Coucou Bikes?

During the warranty period, please refer to RAEV & HYPERGOGO's warranty agreement. If the warranty period has expired, you can order the replacement parts you need from us for self-replacement.

How can I experience test rides at Coucou Coffee/Bobarista?

For our test ride service, please refer to our Test Ride Guide. Please note that before test riding, you are required to sign a test ride waiver. You must bring your own helmet and protective gear and assume responsibility for your actions while riding. We are not liable for any accidents, falls, injuries, or fatalities that may occur during your ride.

How do I pick up my order after placing it?

Under normal circumstances, we will ship your order within 2 business days from the date of purchase. The estimated delivery time is typically 5-7 business days (excluding special holidays). You can always reach out to us via email to track your order. Please note that you should pick up your order only after receiving the "ready for pick up" notification and our confirmation email.

Why am I unable to make payment, experiencing payment failure, or facing order cancellation or refund processing?

If your order fails to complete payment, experiences payment failure, or is canceled with refund, it may be due to your chosen payment method being flagged by our system as potentially fraudulent, resulting in automatic classification as a high-risk order. In the event that your ordering activity is marked as a high-risk order by our system, when you attempt to place the order a second time, we may request additional identity verification from you.